Case Study #1: Banking Sector – Incident Response and Endpoint Protection for Regional Bank
Challenge:
A mid-sized regional bank experienced a phishing attack that compromised employee credentials and exposed customer account data. With growing threats in the financial sector, the bank recognized the need for a faster incident response process, better endpoint protection, and improved visibility into its internal systems.
Solution:
Koomson Inc. deployed an incident response team to contain and investigate the breach. We implemented next-gen endpoint protection across employee devices, enabled centralized threat monitoring, and delivered customized phishing simulations and training to reduce future risk. Vulnerability assessments were conducted across high-risk systems to close security gaps.
Outcome:
The bank achieved full containment within 24 hours, minimized regulatory exposure, and restored customer trust. Post-engagement, phishing click rates dropped by 90%, and real-time visibility into endpoint threats helped reduce false positives and response times by 50%.
Case Study #2: Small Business – Risk Assessment and Security Hardening for Online Retail Platform
Challenge:
An e-commerce company handling thousands of customer transactions lacked a formal security posture. With no structured risk assessment, the business faced rising fraud attempts and a high risk of data breaches, putting customer trust and operational continuity at risk.
Solution:
Koomson Inc. conducted a full-scale risk assessment to identify vulnerabilities in the payment processing system, customer data storage, and administrative access controls. We provided prioritized mitigation recommendations and helped the company harden its network, enabling stronger user authentication and enhanced logging.
Outcome:
Following implementation, the company reduced payment fraud attempts by 80% and improved platform stability. The proactive measures helped the business align with PCI DSS best practices, boosting customer confidence and supporting plans to scale globally.
